1. Introduction
Welcome to Scalp Micro Sweden (”we”, ”our”, or ”us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our Scalp Micropigmentation (SMP) services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We collect information that you voluntarily provide when you:
- Fill out our consultation request or contact forms
- Subscribe to our newsletter
- Contact us by phone, email, or social media
- Book an appointment or consultation
The personal information we may collect includes: name, email address, phone number, and any message or details you provide regarding your treatment inquiry.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Send you information about our services, promotions, and updates (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
We will never sell, trade, or rent your personal data to third parties for marketing purposes.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience. These may include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You can control cookie settings through your browser preferences. For more details, see our Cookie Policy.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Consultation inquiry data is typically retained for 2 years unless you request earlier deletion.
6. Your Rights (GDPR)
As a resident of the European Economic Area, you have the following rights regarding your personal data:
- Right of Access – Request a copy of the data we hold about you
- Right to Rectification – Request correction of inaccurate data
- Right to Erasure – Request deletion of your data (”right to be forgotten”)
- Right to Restriction – Request that we limit how we use your data
- Right to Data Portability – Receive your data in a structured, machine-readable format
- Right to Object – Object to processing of your data for direct marketing
To exercise any of these rights, contact us at info@clientconnect.se. We will respond within 30 days.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Services
Our website may integrate with third-party services such as Google Analytics (for website traffic insights) and Fluent Forms (for contact form management). These services have their own privacy policies, which we encourage you to review.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The ”Last Updated” date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Scalp Micro Sweden
Fågelsångsvägen 13, 117 68 Gröndal, Stockholm, Sweden
Email: info@clientconnect.se
Phone: +46 760 660 977
